Privacy Policy
Last updated: February 27, 2026
1. Information We Collect
When you sign up for Queuelo, we collect your email address and payment information (processed securely by Stripe — we never store card details). When your AI agents use our API, we store the agent requests and your approval decisions in our database.
2. How We Use Your Information
We use your information to provide the Queuelo service, send you transactional emails (welcome emails, approval notifications), and communicate with you about your account. We do not sell your data to third parties.
3. Data Storage
Your data is stored securely using Supabase (PostgreSQL database) hosted on infrastructure in the United States. We use industry-standard encryption for data in transit and at rest.
4. Email Communications
By signing up, you agree to receive transactional emails related to your account, including welcome emails, API key delivery, and approval notifications from your agents. You can contact us to opt out of non-essential communications.
5. Third-Party Services
We use the following third-party services: Stripe for payment processing, Supabase for database and authentication, Resend for email delivery, and Google Cloud Platform for server hosting. Each of these services has their own privacy policy.
6. Data Retention
We retain your account data for as long as your account is active. If you cancel your subscription and request deletion, we will delete your data within 30 days.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@queuelo.com.
8. Cookies
We use essential cookies only to maintain your login session. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email.
10. Contact
If you have any questions about this privacy policy, please contact us at hello@queuelo.com.